How to Easily Import Existing Files into a SharePoint Knowledge Base?

Step-by-step guide on how to populate a new create a knowledge base in SharePoint by importing Word docs, PDFs, and other documents to quickly build an informational database.

Managing stacks of tribal knowledge stored as legacy files gets challenging fast. This article walks you through consolidating those company documents into a centralized SharePoint-based knowledge base anyone can search.

We’ll cover:

      Best practices for preparing existing files

      Methods for uploading documents

      Organizing imported content

      Making items discoverable

Follow along to transform scattered paper trails into a searchable database where global teams discover answers faster.

create a knowledge base in SharePoint

Why Centralize Existing Documents?

Before we dive into the how-to, let’s explore "why bother" migrating current files into an official system. Simply said, it makes life easier for everyone.

Legacy knowledge often lies in chaotic dusty piles of paper or siloed hard drives. But users require quick mobile access.

Transferring vital data, guides, processes, etc. out of fragmented archives into a governed database lets all contributors control, optimize, and retrieve institutional learning nimbly.

Consolidating your firm’s tribal knowledge empowers staff to:

      Find reference info faster via keyword search - no more guessing who owns what

      Update procedures accurately maintaining one source of truth

      Collaborate better when documents live in a common workspace

      Reduce redundant work by reusing existing documents vs. duplicating from scratch

      Preserve expertise company-wide even after employee turnover

Migrating unorganized content into a centralized SharePoint library kickstarts accessible, collective intelligence. Now let’s execute the plan...

Prepare Source Documents Thoroughly

Before uploading anything, audit existing files carefully ensuring they won’t undermine governance goals once imported.

Cleanse datasets by removing:

      Outdated, inaccurate, or duplicate information

      Non-essential items diluting quality signal

      Confidential docs are better stored securely elsewhere

Then standardize the remaining contents:

      Apply consistent naming conventions

      Tag or group related items into logical categories

      Fix formatting irregularities that complicate the search

Finally, optimize file types themselves:

      Convert unstructured data like scanned paper into indexed document formats

      Break down larger, older docs into narrowly focused pieces with unique titles

Dedicate this prep work upfront to prevent headaches later trying to undo disarray.

Pick Your Upload Method

Once existing documents undergo complete quality checks and cleanup, decide the best transfer mechanism among:

1. Sync via Microsoft Power Platform connectors

Link SharePoint directly to repositories like file shares, intranet sites, or third-party content systems through 40+ certified data connectors.

This enables smooth bi-directional content synchronization eliminating manual exports or uploads.

2. Migrate with the Migration Manager

For batch transfers from network folders or legacy CMS platforms, leverage the SharePoint Migration Tool. This consolidates everything into tidy libraries while preserving metadata/permissions.

3. Upload via drag-and-drop

For smaller ad hoc additions, simply drag files directly from Windows Explorer into designated SharePoint document libraries. Or paste from a clipboard for quick captures.

Weigh whether real-time sync, wholesale migration, or occasional manual transfers best fit your dynamic based on update frequency and team workflows.

Organize Imported Documents

However content reaches SharePoint - systematically organizing it maximizes findability later.

      1. Use metadata: Descriptive tags make contents discoverable. Attach relevant labels like the author, date, format, category, etc. embedded in files.

      2. Structure libraries: Group related docs sets into discrete libraries instead of one giant repository. This self-segments the universe.

      3. Customize navigation: Once libraries take shape, alter left-hand site navigation linking to each as standalone zones matching the org structure and team priorities.

      4. Define managed metadata term sets: These centralized hierarchical taxonomies provide a controlled vocabulary for consistent indexing applied across libraries.

      5. Create content types: These templates associate common settings, columns, and behaviors to documents facilitating reuse.

      6. Build retention policies: Configure schedules automatically archiving/deleting outdated materials according to legal or operational policies.

Combining all layers above, you transform imported files into an organized, governed ecosystem vs. isolated folders.


create a knowledge base in SharePoint


Make Knowledge Discoverable

Creating an immersive repository alone means nothing unless people find and use the valuable information.

Promote adoption through:

      Online quick start guides and video tutorials

      Digital signage highlighting the portal

      Training sessions to search for best practices

      Executive announcements

Streamline search via:

      Search engine optimization to boost rankings

      Refining keyword synonyms

      Suggested content prompts

      Filter panels to drill down navigation

Encourage participation by:

      Social tools to discuss or rate items

      Submission forms to directly add new findings

Cultivating user engagement, simplifying exploration, and marketing availability turn raw archived wisdom into an interactive knowledge network powering organizational learning every day.

Migrating existing tribal knowledge into a robust SharePoint infrastructure provides a future-proof foundation for accumulating collective intelligence.

While aligning unorganized documents to governance standards requires upfront effort, properly structuring libraries, metadata, policies, and integration accelerates item discoverability company-wide.

Follow these instructions to transform fragmented paper trails into a unified searchable database able colleagues constantly reference to solve problems faster.

No more guessing if the right answer already exists somewhere - now firm guidance remains finds away.

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