The Top 10 Dynamics 365 Implementation Partners to Accelerate Your Digital Transformation in 2023
The dynamics of business are changing rapidly. To keep up, more and more companies are turning to Dynamics 365 implementation partners to help them undergo digital transformation and adopt Dynamics 365, Microsoft's market-leading cloud ERP solution.
But not all Dynamics 365 partners are created
equal. You need an experienced guide that understands both the software and how
to map it to your specific business processes and objectives. The right
Dynamics 365 implementation partner can make the difference between a smooth
journey to the cloud or a bumpy road full of delays and cost overruns.
To help you find the perfect partner, I've
compiled this authoritative list of the top 10 Dynamics 365 implementation partners for
2023 based on their experience, expertise, Microsoft partnership level, and, most importantly - their customer success stories.
The Top 10 Dynamics 365 Implementation Partners for 2023
1. Accenture
With over 6,000 professionals dedicated to
Dynamics 365 and Power Platform, Accenture
stands apart for its unparalleled depth of resources and expertise. They have
completed over 3,500 Microsoft projects across industries as diverse as retail,
healthcare, the public sector, and beyond.
Accenture takes an innovative approach,
leveraging industry insights, pre-built solutions, and assets to deliver
Dynamics 365 projects 3 xs faster. Recent success stories include leading a
global Dynamics 365 rollout for a major fast food chain and deploying Dynamics
365 Finance for a top 5 global medical devices company.
2. Hitachi Solutions
Since 1993, Hitachi
Solutions has helped over 1,200 mid-sized to large enterprises adopt
Dynamics 365 and the Power Platform. Their team of over 350 consultants takes a
user-centric approach to designing and implementing Dynamics 365 solutions
tailored specifically to each client’s business objectives and processes.
Hitachi Solutions is a 16-time Microsoft Partner
of the Year and uses the Microsoft Power Platform to deliver Dynamics 365
projects 30-50% faster. They recently led one of the largest global Dynamics
365 Supply Chain Management deployments ever for a leading apparel company.
3. Capgemini
With capabilities spanning strategy,
implementation, integration, and managed services, Capgemini enables organizations to leverage Dynamics 365 to achieve
a competitive advantage. Their global team of over 12,500 Microsoft resources
has delivered over 3,200 Dynamics 365 projects.
Capgemini offers leading proprietary solutions
like their Financial Steering Model Accelerator to accelerate Dynamics 365
Finance and Supply Chain Management implementations. Their recent Dynamics 365
wins include the deployment of Dynamics 365 Sales and Customer Service for a
major insurance provider.
4. HCL Technologies
HCL
Technologies takes a practical approach focused on driving
rapid time-to-value from Dynamics 365 implementations. Their global team of
over 2,500 Dynamics 365 professionals brings an average of 8-12 years of
experience implementing Dynamics 365 for complex organizations.
HCL accelerates Dynamics 365 projects by up to
25% using their DRYiCE TM framework and patent-pending IP solutions built on
Dynamics 365. They recently led the transformation to Dynamics 365 for several
leading companies, including a top 5 global paints company.
5. Infosys
With over 3 decades of experience and 4,000+
professionals dedicated to Microsoft technologies, Infosys enables businesses to realize value faster from Dynamics
365 with its innovative solutions and accelerators. Their industry-leading
Microsoft practice has delivered over 10,000+ projects.
Infosys takes a data-driven approach to identify
opportunities for Dynamics 365 to drive digital transformation. For example,
they leveraged extensive data analysis to implement Dynamics 365 Finance in the
cloud for a leading biotech company resulting in 30% cost savings.
6. Wipro
Backed by 22 Microsoft Partner of Year awards and
over 30,000 Microsoft certified professionals, Wipro helps companies adopt next-gen Microsoft solutions like
Dynamics 365 to reshape business models and experiences.
Wipro accelerates Dynamics 365 projects by up to
40% using their pre-built industry-specific solution accelerators. For example,
they rolled out Dynamics 365 Supply Chain Management in half the time for an
industrial manufacturer using their RapidValue solution.
7. Tata Consulting Services (TCS)
With over 18,000 consultants skilled in Dynamics
365 and 18+ years of global Microsoft partnership, TCS enables seamless adoption of Dynamics 365 to drive growth and
competitive advantage.
TCS offers proprietary solutions like their
Dynamics 365 MACHAiNE framework to accelerate delivery by as much as 40%. Their
recent achievements include transforming business processes with Dynamics 365
for a leading specialty glass manufacturer.
8. PwC
PwC
takes an innovative approach to Dynamics 365 implementation, leveraging
capabilities like data analytics, AI, and immersive user experiences. Their
team of over 4,500 specialists provides end-to-end services from fit-gap
analysis to solution design and implementation.
PwC has won multiple Microsoft awards, including
the 2022 Microsoft US Partner for Social Impact award. They recently helped a
leading glass manufacturer deploy Dynamics 365 Finance, Supply Chain
Management, and Commerce to enable growth and boost profitability.
9. KPMG
KPMG
combines deep business process knowledge with technical expertise to deliver
transformative outcomes from Dynamics 365 for clients. With over 5,000 skilled
Dynamics resources, they take a business-first approach starting with defining
strategic roadmaps.
KPMG accelerates implementations by up to 30%
using its network of Global Delivery Centers and library of tech-enabled
solutions. For example, they transformed business operations for a public
sector organization by implementing Dynamics 365 Finance and Supply Chain.
10. Deloitte
With over 22,000 practitioners skilled in
Microsoft solutions, Deloitte takes
a highly collaborative approach to Dynamics 365 implementation. Their
industry-specific solutions built on Dynamics 365 enable organizations to become
intelligent enterprises.
Deloitte leverages capabilities like AI, IoT, and
mixed reality to drive innovation on Dynamics 365 projects. They recently
developed a custom eCommerce solution on Dynamics 365 for a leading electronics
brand enabling 50% sales growth.
Key Takeaways - Choosing the Right Dynamics 365 Partner
Choosing the right Dynamics 365 implementation
partner is crucial to ensure a successful journey to the cloud and maximize
your ROI. When evaluating partners, look for:
●
Proven
experience - Seek a partner with depth of expertise across
the entire Dynamics 365 portfolio, including ERP and CRM. Look for significant
numbers of successful deployments.
●
Industry
knowledge - The partner must understand your industry pain
points and processes to configure Dynamics 365 accordingly. Look for
vertical-specific solutions.
●
Methodology
and accelerators - Proven implementation methodologies and
pre-built solutions accelerate projects and mitigate risk. Ask about their
approach.
●
Microsoft
partner level - Higher tiers like Gold/Master MS partner
status indicate a deeper relationship with Microsoft and product expertise.
●
Customer
Testimonials - The best indicator of partner capability is
happy reference-able customers. Ask for case studies detailing ROI.
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